Do you have procedures, standards, and policies in place in your business?
Do you know what the standards are for compliance to all rules and regulations?
Does your team rely on tribal knowledge to operate on a daily basis?
Proper documentation of workplace policies and operating procedures improves quality, reduces risk and improves security, along with being in compliance with the applicable rules, regulations and certifications.
Procedures are often mandatory. The ISO 9001 certification - the most common - is a good example. However, it becomes a hassle when your engineering department has to scramble and work full-time updating documentation prior the audit.
40% of companies say their processes are undocumented, and 75.9% of companies have suffered severe business consequences because of bad or non-existent documentation. On top of that, employers often place the burden of developing the documentation on already overworked employees who's primary job is NOT documentation and procedure creation.
Let White Spruce Ventures lighten the load by helping you document your success! From employee manuals to operating procedures, we are here to help!
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